Contact Us

Last Updated: May 11, 2026

Customer Service Hours

Monday through Friday, 9:00 AM to 6:00 PM Pacific Time (PT)

We are closed on Saturdays, Sundays, and major US holidays.

Email Support

info@sprayground.sbs

We typically respond to email inquiries within 24-48 hours during business days. For faster service, please include your order number (if applicable) in the subject line.

Phone Support

+1 (213) 687-7937

Please note that phone support is available during our customer service hours listed above. If you reach our voicemail, please leave your name, phone number, order number (if applicable), and a brief message. We will return your call as soon as possible, typically within one business day.

Business Address (Returns & Correspondence)

648 North Main Street, Olvera St W24, Los Angeles, CA 90012, United States

All returns must be shipped to this address. For detailed return instructions, please refer to our Return & Refund Policy.

Contact Form

You may also reach us by completing the contact form on our website. Please include your name, email address, order number (if applicable), and a detailed description of your inquiry. We aim to respond to all contact form submissions within 24-48 hours during business days.

Order Inquiries

For questions about an existing order, please include your order number in your email subject line to help us assist you more quickly.

Returns and Refunds

For return requests or questions about refunds, please email us at info@sprayground.sbs with your order number and the item(s) you wish to return. We will provide you with return instructions within 1-2 business days.

Wholesale and Partnership Inquiries

For wholesale, distribution, or other business partnership inquiries, please email info@sprayground.sbs with “Wholesale Inquiry” or “Partnership Inquiry” in the subject line.

Press and Media Inquiries

For press or media inquiries, please email info@sprayground.sbs with “Press Inquiry” in the subject line.

Abuse and Legal Notices

For legal notices, copyright infringement claims, or abuse reports, please send your correspondence to our business address listed above or email info@sprayground.sbs.